Terms and Conditions
Use of Images and Product Designs
Counting on Hope is an endeavor to help raise funds for our son’s treatments and therapies. We’ve worked hard to develop images and products our customers will be proud to wear. Please be considerate by not copying the designs or graphics.
If you need to cancel your order prior to it being shipped we will do our best to accommodate you. If you need the order cancelled after it has shipped we will not be able to do so; at that point only an exchange will be possible.
Counting on Hope only offers exchanges. Refunds are not offered. Please check the size dimension listed for each product to ensure you are getting the correct fit.
Links to this website
You are welcome to create a link to http://www.countingonhope.com from your website or social media accounts.
Feel free to return unworn merchandise within 15 days of delivery to exchange it for a different size. Buyer pays return shipping, and we will pay to ship the new merchandise back to you. We do not do refunds.
We charge a $5 flat shipping rate that increases as additional items are added to your cart. The increase allows us to pay for the cost of shipping as well as any handling fees associated.
I ship within 1 or 2 business days.
The quickest way to reach us is by way of email. To send an email simply complete the form on our contact page. Counting on Hope is based out of McKinney, Texas.
Counting on Hope
PO Box 1942
McKinney, TX 75070